Privacy Policy

Introduction

At GetSet Sync, accessible from www.getsetsync.com and through the monday.com marketplace, one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by GetSet Sync and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our application, website, and all related services. By using GetSet Sync, you hereby consent to our Privacy Policy and agree to its terms.

Consent

By using our application, you hereby consent to our Privacy Policy and agree to its terms. By authorizing GetSet Sync to access your Google Ads, Meta Ads, or monday.com accounts via OAuth, you consent to the collection and processing of data as described in this policy.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Account Information

When you install GetSet Sync from the monday.com marketplace, we automatically collect your monday.com account ID and workspace information to create your GetSet Sync account and enable data synchronization.

OAuth Credentials

To sync your ad campaign data, we require OAuth access tokens from Google Ads, Meta Ads, and monday.com. These tokens are encrypted using AES-256-GCM encryption and stored securely on our servers. We do not store your passwords.

Third-Party Data

We connect to the following third-party services to collect necessary data to provide you services:

• Google Ads: Campaign names, IDs, performance metrics (impressions, clicks, spend, conversions, CPA, etc.), ad group data, keyword data, and account structure.
• Meta Ads: Campaign names, IDs, performance metrics (impressions, clicks, spend, conversions, etc.), ad set data, and engagement metrics from Facebook and Instagram.
• monday.com: Board structure, column definitions, item data, and workspace information.

The data collected is stored in compliance with the third-party services' policies and our own policies.

Usage Data

We automatically collect information about how you interact with GetSet Sync, including sync schedules, board configurations, sync status, and feature usage patterns.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain the GetSet Sync service
• Sync ad campaign metrics into your monday.com boards
• Improve, personalize, and expand our service
• Understand and analyze how you use our service
• Develop new features and functionality
• Communicate with you, including for customer service and support
• Monitor system performance and security
• Find and prevent fraud

Google API Services Policy

GetSet Sync's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Data Sharing and Disclosure

We do not transfer, share, or disclose your personal information, including Google user data, to third parties except in the following limited circumstances:

• To provide the services you requested
• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security and Protection

We implement appropriate security procedures to protect the confidentiality and integrity of your personal data, including Google user data:

• AES-256-GCM encryption for OAuth tokens and sensitive credentials at rest
• Industry-standard encryption (HTTPS/TLS) to protect information in transit
• Access controls limiting data access to authorized personnel only
• Regular security monitoring and incident response procedures
• Secure data storage with backup and recovery procedures
• Compliance with applicable data protection regulations

While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Storage and Retention

Server-Side: We retain synced campaign metrics to maintain a historical record, allowing you to track performance trends over time.

User Data Window: Users have access to a 90-day data window through the application interface.

Data Deletion: Users can request complete data deletion at any time by contacting us. Upon uninstallation, syncing stops immediately and OAuth connections are revoked.

Account-Level Scoping

GetSet Sync operates at the monday.com account level. All data syncing and configuration applies to your entire account. Workspace members with access to connected boards can view the synced metrics. There is no per-user data isolation within an account.

Third-Party Services

GetSet Sync integrates with the following third-party services, each governed by their own privacy policies:

• Google Ads: Subject to Google's Privacy Policy and Terms of Service
• Meta Ads: Subject to Meta's Privacy Policy and Business Tools Terms
• monday.com: Subject to monday.com's Privacy Policy and Terms of Service
• Sentry: Used for error tracking and monitoring. Limited diagnostic data may be shared.
• Open Exchange Rates: Used for currency conversion of ad spend metrics. No user-identifying data is sent -- only currency codes are requested.
• DigitalOcean Spaces CDN: Used for hosting static assets such as logos and icons. No user data or tracking is involved.

We advise you to consult the respective privacy policies of these third-party services for more detailed information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access -- You have the right to request copies of your personal data.
• The right to rectification -- You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure -- You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing -- You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing -- You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability -- You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) for users in the European Economic Area. In addition to the rights listed above, you have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

Children's Information

GetSet Sync is a business tool and is not directed at children under the age of 13. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information through our service, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Uninstall and Data Deletion

When you uninstall GetSet Sync from monday.com:

• Your OAuth connections are revoked immediately
• All syncing stops immediately
• Your stored data remains on our servers unless you request deletion
• To request complete data deletion, contact us at the email below

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date above. Your continued use of GetSet Sync after such modifications constitutes your acceptance of the updated policy.